Partner Status

Prospective – A potential partner that hasn’t started any of the steps listed in the Onboarding section of the Partner Account page (could be a name we’ve heard or an agency from a conference).

Onboarding – A partner that has begun any of the steps listed in the Onboarding section of the Partner Account page.

Surfing – A partner that is not serious, is just surfing for information, and not ready to decide.

Expired –

Contracted – A partner that has signed a contract with Quest, but has never sent us students before. Check the Contract Expiration field to tell if their contract is current or expired.

Active – A partner with at least one student currently in the country (determined by student flight arrival dates). If a partner has applicants, but no students in the country, the partner will not show as active.

Dormant – A partner that has gone through onboarding, contracting and sent us at least one student before, but right now is dormant with no student(s) in the program.

Terminate – A partner with at least one student in the country, however Quest wants to stop working with them after their student leaves.

Flagged – A partners that we want to avoid.

Partner Categories

*Top Picks – These are new partners that we want to go after. They are Onboarding or Prospective partners that are Hot or Warm. Any partners marked with the Cold rating will not show up here.

*Needs Support – These are old partners that we want to support and rekindle. They are Contracted (expired) or Inactive partners that are Hot or Warm. Partners marked with the Cold rating will not show up here.

Prospective – All partners with a Prospective Status

Onboarding – All partners with an onboarding status.

Currently Contracted – All Contracted partners whose Contract Expires date has not passed yet

Active – All partners with an Active Status

Flagged – All partners with a Flagged Status